Hyster enjoys a unique relationship with all our customers. We strive to produce complete client satisfaction created through world class manufacturing. Our goal is to foresee the needs of each customer as well as address them with lift trucks that deliver the performance, the dependability and the value that they really require.
Hyster completely believes in starting with the customer. The company conducts yearly focus groups and offers on-going voice of customer research which is conducted both online and in the field. We have more than 400 design engineers to translate that input into intelligent designs by applying our rigorous review gate process. Advanced tools and virtual prototype builds help make certain that the best machine practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
In order to ensure the lowest cost of ownership and total reliability all of Hyster's machinery are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests happen in real-world customer applications in order to make sure that our products have met our highest standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
To initiate quality from the start, Hyster uses an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities like for instance part sequencing and quality verification. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits really hold each and every employee responsible for constant quality, combined with the 5s workplace organization in place to help us accomplish it.
Hyster offers a variety of high quality features as standard with our products. By remaining dedicated to our focus on quality and safety, and by being innovative from start to finish, we provide some of the best material handling equipment on the market. These are just a few of the reasons why the company has become a leader within the industry.